Spinach's fundamental purpose is to help customers drive revenue and realize profits.
In the global arena business processes can be compared for their similarities. But among companies' needs are not identical. Companies differ in their market approach, business practices and facing challenges. Change is inevitable, so it is accepted by some. Others prefer to alter their patterns of working. To stay competitive companies adopt changes in their production, cut costs, improve continuously & strengthen their capabilities.
Companies operating globally or having just domestic presence may require an outsourcing solution for one of the processes or for a business function across the enterprise. An outsourcing solution is successful to a company only when the service provider is keenly focused on meeting the client's needs and the relationship they share is seamless. Among companies business process outsourcing is not viewed by all as a means to change their operating models. A few companies test the waters by outsourcing some processes while others move the entire business function end-to-end. Some roll-out a solution globally and some are comfortable by incremental transition. When it comes to managing performance some companies work closely with the service providers team while others skillfully manage a provider's outcome.
Spinach understands that its client's needs are unique and believes in truly focusing on the idea "extending your enterprise' to our premises. Our delivery model is flexible and built to meet our client goals irrespective of the fact that the client wants to test our solution before embracing our solution for a major deployment.
In Spinach we do not follow the 'client/vendor' model but insist on a steady partnership-co-creating approach. We deliver value to our clients by simply bringing new processes & systems, performance enhancing techniques, skills etc., and strive to create an image that we are an 'extension of your enterprise'.